Requesting a Translation
Did your examination take place in a German clinic, but would you like to receive the results in another language? That’s possible! Prescan offers the option to have examination results translated. You can choose to have the full report or just the summary of the physician’s findings translated. By default, translations are sent by email. If desired, we can also send the documents by post. You can easily order a translation by sending an email to cliëntenservice@prescan.nl.
CD with Imaging Results
Would you like to receive an additional CD with your imaging files? You can request a copy from us. Additional costs will apply. We recommend contacting our client service team at 074 255 9 255 or via email at clientenservice@prescan.nl.
Frequently Asked Questions
Do you have a question? We are of course happy to help. Have you already checked our frequently asked questions? You may find the answer you are looking for there. If your question is not listed, please feel free to contact us.
Feedback or Complaint
Our clients come first, before, during, and after the examination. We therefore value hearing about your experience during the examination day and your interactions with Prescan. For us, it’s not only about the examination itself but also the experience surrounding it. From the moment you first contact Prescan to the moment you leave the clinic and later review your results at home. Every step matters, and we would like to know how you experienced these steps. A compliment, suggestion, or complaint, every form of feedback is valuable to us and helps us continually improve our services.
