You pay for your examination via a secure payment link. Prescan sends this link by email or SMS to the contact details known with your appointment. Through the payment link, you can choose from:
- IDEAL
- Credit card
- Apple Pay
- Google Pay
- Klarna (pay later or in 3 installments)
Payment via a regular bank transfer is not possible.
How do I receive the payment link?
The payment link is sent via email or SMS. Therefore, make sure your email address and mobile phone number are correctly entered when booking.
Haven't received a payment link? First, check your spam folder. Contact Prescan if you still can't find the link.
Can I pay with iDEAL?
Yes. You can pay with iDEAL through the payment link. You select your bank and complete the payment in your bank's secure environment.
Can I pay with a credit card?
Yes. Credit card payment is available via the payment link.
Can I pay with Apple Pay or Google Pay?
Yes. You can use Apple Pay or Google Pay via the payment link if this payment method is set up on your device and supported by your bank or card issuer.
Availability may depend on the device, browser, and linked payment card.
Can I pay for the examination in installments?
Via Klarna, if this option is available for your payment, you can pay later or split the amount into three installments.
Klarna decides whether you can use a payment option. Prescan has no influence on the acceptance. Check the terms, payment dates, and any consequences of late payment before completing the payment.
Can I pay via bank transfer?
No. A regular bank transfer to Prescan's account number is not possible. Always use the personal payment link you receive via email or SMS.
Do not transfer money to an account number found from another source.
Can I pay in cash?
No. Cash payment is not possible. You pay via the personal payment link by email or SMS.
Is the payment link secure?
Only open a payment request that corresponds to an appointment you made yourself with Prescan. Before paying, verify:
- the name of the sender;
- the amount;
- the examination or appointment;
- whether the payment page uses a secure connection;
- whether you're not unexpectedly asked for login details outside your banking environment.
Are you unsure if a payment request really comes from Prescan? Then do not pay and contact us via the contact details on Prescan.nl.
What if the payment doesn't work?
Try the payment link again and check if it's still valid. You may choose another available payment method if necessary.
Contact Prescan if:
- the link doesn't open;
- the link has expired;
- the amount is incorrect;
- the payment is interrupted;
- you've paid but haven't received a confirmation;
- Klarna or another payment method isn't available.
Do not make multiple payments if you're not sure whether the first attempt was processed.
